return-refund-policy

As we deal in perishable items we don’t do any refund / exchange. However we do make exceptions in case you

• Don’t receive the delivery could take more than 14 days, return 3 days after received the order must be reclamation
• Receive the wrong product
• Received a tampered or damaged product

We reserve the right

Please reach out to us within 24 hours of receipt of the product otherwise we will be unable to assist you and address concerns as these are perishable products. 

The amount will be refunded /reimbursed to the same instrument that was used to transact on Cococart. The refund will be credited to your account within 7-10 business working days, as per the standard banking procedure. 

We are extremely diligent and do not sell expired products. In the event that you get an expired product, we will give you 10x of the product value back as a gift voucher. 

Printing on demand :If you placed order with the wrong size or wrong design, no problem, just get in touch with us on 24 hours and we will make it right but we cannot refund if you received the item 

Wrong size : If you placed order with the wrong size, no problem, just get in touch with us on 24 hours and we will make it right but we cannot refund if you received the item 

Products which are not expired or damaged will not be exchanged or refunded under any circumstance. 

If a product has expiry date written in MM/YY format, the expiry would be at the end of that month. This is the international standard for expiry dates. For example, a product having expiry date of 01/21, would expire on 31st of January, 2021. 

Please reach out to us on hello@cococart.com or call us on +91 9372785858.